Note: Only Company Owners or Admins can search all devices in the company.
If your organisation has a large number of devices, finding a specific device can feel tricky. The Safepoint Web Portal and Mobile App makes this simple with powerful search and filtering tools.
Web Portal
Find the devices list
Open the Web Portal
Click 'Settings' in the left hand side bar
Click 'Devices' to open the devices list
Ways to search and filter
Text search
Use the search box to quickly find a device by name, team name, user name or ID. The search is flexible and supports:
Minor spelling mistakes
Diacritics (e.g. a vs. à)
Upper and lower case
Filter options
Click Filter on the left to narrow down the list in different ways:
Battery – show All, Low, or Good.
Features – filter by enabled features such as Fall, Tilt or Geofence alerts, or WIFI.
Team – display devices assigned to specific teams.
Scan QR code
If you have the device with you, you can scan it using your computer's camera. Simply click the 'Camera' icon next to the text box, then scan the QR code on the back of the device. It will now automatically paste the device ID into the text search.
Mobile App
Find the devices list
Open the app
Tap the menu icon in the top left corner
Tap 'Devices'
Ways to search and filter
Text search
Use the search box to quickly find a device by name, team name, user name or ID.
Scan QR code
If you have the device with you, you can scan it using your phone's camera. Simply tap 'scan' next to the text box, then scan the QR code on the back of the device. It will now automatically paste the device ID into the text search.