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Checking the enabled features on a Lone Worker Device

How to check what features are enabled on a Lone Worker Device in the Safepoint Web Portal and Mobile App

James Rogers avatar
Written by James Rogers
Updated over a week ago

You can easily check what features are enabled on a Lone Worker Device within the portal or app.
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Possible features:

  • Fall alerts

  • Tilt alerts

  • Geofence alerts

  • WIFI

Web Portal

  1. Make sure you are logged into the Web Portal

  2. Click 'Settings' in the left hand side bar

  3. Click 'Devices'

  4. Find the device you're interested in
    ​Note: See this article if you need help searching for the device

  5. Under the 'Features' column, there will be icons displaying what features are enabled. Hover the mouse over them to reveal additional text

Via QR code scanning

  1. Open camera app on your phone

  2. Scan the QR code on the back of the device

  3. Once the webpage opens, log in if prompted

  4. Under 'Features', there will be icons displaying what features are enabled. Tap or hover the mouse over them to reveal additional text

Mobile App

  1. Open the Safepoint app

  2. Tap the menu button in the top left corner

  3. Tap 'Devices'

  4. Find the device and tap it
    ​Note: See this article if you need help searching for the device

  5. Under 'features', you will see a comma separated list of what's enabled

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