Company procedures are an incredibly important part of your company on Safepoint. These are the steps your Guardians will be asked to follow when responding to an alert.
Note: These procedures ARE NOT followed by the team in the 24/7 GuardianPlus response centre. Company procedures are designed to be used by your internal Guardians only.
To add a new set of company procedures:
Ensure you are logged into the Portal and you are a Company Admin.
Click on 'Company settings' in the left-hand menu (make sure that you're in the right company! You can change company by clicking on the company name at the top of the left-hand menu).
Scroll down to the "Company procedures" section.
Under the "Procedures List" title, click "Add another+".
Type in a procedure, such as "Call the lone worker".
Repeat steps 4 & 5 until you are happy your procedures are suitable. Click "Save Procedures", you will be shown a success message.
Your company procedures are now live and will be shown to Guardians when responding to an alert.