Once you have upgraded to GuardianPlus, it is important that you turn on GuardianPlus protection.
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To turn on GuardianPlus:
Open the App
Ensure you are a company or team admin
Tap the menu icon at the top left of the screen
Tap 'Task settings'
Tap 'GuardianPlus'
Confirm your workers and escalation contacts are aware of what's stated on screen
Tap 'Enable'