Skip to main content

Does my IT department need to change anything?

Callum Coombes avatar
Written by Callum Coombes
Updated over a week ago

For the majority, both the Safepoint Web Portal and Mobile App will work without having to change any settings. However, in some cases, your IT department may have to allow Safepoint through the firewall or install it on your work devices allowing certain permissions.

URLs to whitelist

Allow access through your firewall to the following on port 443:

  • portal.safepointapp.com (Safepoint web application)

  • api.safepointapp.com (Safepoint API)

  • cdn.safepointapp.com (Safepoint static files such as profile pictures)

  • safepoint-user-logos-public.s3.eu-west-1.amazonaws.com (Safepoint profile pictures)

  • s3.eu-west-1.amazonaws.com (Safepoint static files such as profile pictures)

  • fonts.googleapis.com (Web fonts)

  • fonts.gstatic.com (Web fonts)

  • mapbox.com (Maps)

  • google.com (Google Recaptcha)

  • m.stripe.com (Card payments)

  • sentry.io (Error reporting)

  • intercom.io (For live chat with customer support)

Allow access through your firewall to the following on port 80:

  • ev04.safepointapp.com (Lone Worker Device API)

iOS Permissions

The Safepoint iOS app can be found here. The iOS permissions required are:

  • Bluetooth (Always)

  • Bluetooth Peripheral

  • Camera

  • Location (Always)

  • Location (When in Use)

  • Microphone

  • Photo Library

  • Background Modes

    • Bluetooth

    • Fetch

    • Location

    • Remote notifications

Android Permissions

The Safepoint Android app can be found here. The Android permissions required are:

  • android.permission.ACCESS_COARSE_LOCATION

  • android.permission.ACCESS_FINE_LOCATION

  • android.permission.ACCESS_NETWORK_STATE

  • android.permission.INTERNET

  • android.permission.READ_PHONE_STATE

  • android.permission.SYSTEM_ALERT_WINDOW

  • android.permission.RECORD_AUDIO

  • android.permission.WRITE_EXTERNAL_STORAGE

  • android.permission.VIBRATE

  • android.permission.FOREGROUND_SERVICE

  • android.permission.FOREGROUND_SERVICE_LOCATION

  • android.permission.RECEIVE_BOOT_COMPLETED

  • android.permission.BLUETOOTH

  • android.permission.BLUETOOTH_ADMIN

  • android.permission.BLUETOOTH_SCAN

  • android.permission.BLUETOOTH_CONNECT

  • android.permission.ACCESS_WIFI_STATE

  • android.permission.CAMERA

  • android.permission.SCHEDULE_EXACT_ALARM

  • android.permission.WAKE_LOCK

  • android.permission.READ_EXTERNAL_STORAGE

  • android.permission.POST_NOTIFICATIONS

  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION

  • android.permission.ACCESS_ADSERVICES_AD_ID

  • android.permission.BROADCAST_CLOSE_SYSTEM_DIALOGS

  • android.permission.ACCESS_NOTIFICATION_POLICY

  • android.permission.BIND_JOB_SERVICE

  • android.permission.DUMP

Did this answer your question?