Resetting a forgotten password in The Portal
- Open your preferred browser.
- Navigate to https://portal.safepointapp.com.
- Ensure you are on the Login page which looks like this:
- You may have to log out if you are already logged in. To do this follow the logout guide here.
- Click on the “Forgotten password?” link. You will see the following screen:
- Simply type in your email and click Reset Password.
- If your email is registered you will receive an email with instructions on how to reset your password.
- Please give it 15 minutes before trying again.