If you have forgotten your password, please follow this article instead:
βhttps://support.safepointapp.com/en/articles/12088880-resetting-a-forgotten-password
Web Portal
Make sure you are logged into the Web Portal
Navigate to the security page, or find it manually by clicking on your name in the top left corner of the screen > Account Settings > Security
Enter your current password
Enter your new password
Confirm your new password
Click 'Save'
Mobile App
Make sure you are logged into the Mobile App
Tap 'Account' at the bottom right of the screen
Tap 'Security' > 'Change password'
Enter your current password
Enter your new password
Confirm your new password
Tap 'Save'