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Changing your password

How to change your password in the Safepoint Web Portal and Mobile App

James Rogers avatar
Written by James Rogers
Updated over 2 weeks ago

If you have forgotten your password, please follow this article instead:
​https://support.safepointapp.com/en/articles/12088880-resetting-a-forgotten-password

Web Portal

  1. Make sure you are logged into the Web Portal

  2. Navigate to the security page, or find it manually by clicking on your name in the top left corner of the screen > Account Settings > Security

  3. Enter your current password

  4. Enter your new password

  5. Confirm your new password

  6. Click 'Save'

Mobile App

  1. Make sure you are logged into the Mobile App

  2. Tap 'Account' at the bottom right of the screen

  3. Tap 'Security' > 'Change password'

  4. Enter your current password

  5. Enter your new password

  6. Confirm your new password

  7. Tap 'Save'

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