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Removing a team member

How to remove a team member in the Safepoint Web Portal and Mobile App

James Rogers avatar
Written by James Rogers
Updated over 2 weeks ago

Note: Only Company Owners, Admins and Team Admins can remove a member from a team.

When removing a member from a team, they will only be removed from the team itself - they will still be a member of the company. Deleting them completely will need to be done my a Company Owner or Admin in the company members list. Please see instructions here.

Web Portal

  1. Click 'Settings' in the left hand side bar

  2. Click 'Teams'

  3. Find the team and select it
    ​Note: See this article if you need help searching for the team

  4. Click 'Members' to open the team members list

  5. Find the member
    ​Note: See this article if you need help searching for the member

  6. Click the three dots next to the member

  7. Click 'Remove from Team' in the popup menu

  8. You will be asked to confirm, click 'Remove member'

If the user has an open task or alert, an error message will display "Cannot remove user with open tasks". You will need to close their task/alert before you can continue.

Mobile App

  1. Open the App

  2. Make sure you are in a team and a team admin

  3. Tap the menu icon at the top left of the screen

  4. Tap 'Members'

  5. Find and tap the member you want to remove

  6. Tap the ellipsis at the top right of the page

  7. Tap 'Remove from team'

  8. Confirm by tapping 'Yes'

  9. The team member is now removed

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