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Configuring team notifications

How to configure team notifications in the Safepoint Web Portal and Mobile App

James Rogers avatar
Written by James Rogers
Updated over 2 weeks ago

Note: Only Company Owners, Admins and Team Admins can edit the notification settings for a team.

To make sure you never miss an important event in Safepoint, we recommend setting up App, SMS or Email notifications for your team.


​Note: These notification will only be sent to Guardians within the team. Admins will NOT receive notifications.

You can choose to be notified about:

  • Task Started: When the worker starts their timed safety task

  • Task Extended: When the worker extends their task by a given time

  • Task Completed: When the worker completes their task and marks themselves as safe

  • Task Note: When a note is added to the task

  • Alert Triggered: When the worker triggers an alert

  • Alert Assigned: When a guardian is assigned to the alert

  • Alert Unassigned: When a guardian unassigns themselves from the alert

  • Alert Resolved: When the alert is marked as resolved

Web Portal

  1. Click 'Settings' in the left hand side bar

  2. Click 'Teams'

  3. Find the team and select it
    ​Note: See this article if you need help searching for the team

  4. Click 'Notifications'

  5. Toggle either App, Email or SMS for the events you want to be notified about

  6. Click 'Save'

Mobile App

  1. Open the App

  2. Ensure you are a company or team admin

  3. Tap the menu icon at the top left of the screen

  4. Tap 'Notifications'

  5. Tap on the event you want to configure notifications for, like Task started or Alert triggered

  6. Toggle which type of notification you would like

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