Note: Only Company Owners, Admins or Billing Admins can view and edit plan & billing settings.
SMS notifications allow team members to receive task updates to their mobile device via an SMS message. These notifications can be set up to be sent for task completion and/or alarms as well as for team broadcasts.
SMS notifications can be enabled or disabled at any point and are charged on a per-usage monthly basis, a full breakdown of prices can be found here. Certain subscription plans come with a number of free SMS notifications included.
Enabling SMS subscription
Click 'Settings' in the left hand side bar
Click 'Plan & Billing'
Note: If you do not see 'Plan & Billing', then you do not have permission as explained aboveUnder the 'SMS notifications' section, click 'Enable'
Note: SMS requires either a card or Bacs Direct Debit payment method. You will receive a popup explaining to add this in order enable the SMS subscriptionYou will be billed on a monthly basis from the date you enabled SMS.
Disabling the SMS subscription
Click 'Settings' in the left hand side bar
Click 'Plan & Billing'
Note: If you do not see 'Plan & Billing', then you do not have permission as explained aboveUnder the 'SMS notifications' section, click 'Disable'
You will receive one final bill at the end of the billing period, however no new charges will incur from this point on