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Triggering an alert

How to trigger an alert in the Safepoint Mobile App

James Rogers avatar
Written by James Rogers
Updated over a week ago

An Alert in Safepoint is an urgent notification raised when there’s a potential risk to your safety. Alerts can be triggered manually by a worker or automatically by the system, and they are always directed to guardians or, if enabled, to Safepoint’s 24/7 monitoring centre, more info here.

Manual in-app request for help

  1. You can trigger a manual alert when in or out of a task

  2. In both cases, tap the big red 'Request help' button

  3. A five-second countdown will begin

  4. Tap the button again to cancel the alert, or leave it to trigger the alert when it reaches 0

  5. An alert has now been created

Task Time-Out Alert

  1. Create a task

  2. Wait for the task timer to countdown to zero

  3. You will receive a notification to inform you that your task has timed out

  4. An alert has now been created

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