Skip to main content

Viewing tasks & alerts

How to view live tasks & alerts in the Safepoint Web Portal and Mobile App

James Rogers avatar
Written by James Rogers
Updated over a week ago

Viewing live and historic tasks & alerts in Safepoint is incredibly easy whether you want a real-time feed of the current situation, or you're looking back at a previous event.

Users with the Company Owner, Admin roles can view all tasks and alerts, whilst users with the Team Admin and Guardian roles can only view tasks and alerts for their particular team.

Live data: For a complete picture of what Safepoint can do, get one or more staff to run tasks simultaneously

Web Portal

  1. Open the Web Portal

  2. Click 'Live Dashboard' in the left side navigation bar. Here you will see a map with your team’s live locations (so long as they are running tasks).

  3. Use filters at the top of the page for fine-grain control over what you want displayed:

    1. Teams: Filter by all teams (default), or select the teams you want to show

    2. Users: Filter by all users (default), or select the users you want to show

    3. Devices: Filter by all devices (default), or select the devices you want to show

  4. Click 'Tasks' in the left side navigation bar. Here you can see all current and historical tasks. You can also filter like in the Live Dashboard. However, you can also filter by the date the task/alert was created - this is especially useful for finding historic tasks. Possible options include:

    1. Today

    2. Last 7 days

    3. Last 4 weeks

    4. Last 3 months

    5. Last 6 months

    6. Last 12 months

    7. Month to date

    8. Year to date

    9. Custom - Select your own date range

Mobile App

  1. Log in to the app

  2. Tap on the 'Home' button in the navigation bar at the bottom of the screen. Here you will see a map with your team’s live locations (so long as they are running tasks)

  3. Now tap on the 'Tasks' button in the navigation bar at the bottom of the screen. Here you can see all current and historical tasks

Here's what viewing tasks looks like in the App:

Did this answer your question?