In Safepoint, a Team is a way to organise people within your company.
Your company account is the top level, and within it you can create one or more teams. Each team can have its own settings, escalation procedures, admins and guardians. This makes it easy to adapt Safepoint to the way your organisation works.
For example:
A Night Shift team might have 24/7 monitoring enabled from our own ARC.
A Day Shift team might have this disabled if colleagues are on-site.
Regional teams (e.g. East of England or West Midlands) can have their own dedicated guardians and escalation contacts.
By default, every company has at least one team. You can:
Keep all members in a single team — simple for smaller organisations.
Create multiple teams — useful for larger companies or where different groups need different safety settings.
Teams give you flexibility, whether you want a straightforward setup or a more structured approach across shifts, roles, or locations.