FAQ
Frequently Asked Questions about the Safepoint Web Portal and Mobile App
What is an alert?
What is a task?
What is a team?
What is a license?
What’s the difference between company members and team members?
Understanding roles in Safepoint
Why can't I see any teams in the mobile app?
Do I receive warning notifications for an expiring timed task?
Why isn't the Google Play Store showing the latest version of the mobile app?
Why is my location/GPS information not working?
Can I use Safepoint at the same time as other apps on my mobile device?
What if I force close the mobile app?
What if I have little or no signal?
What if my battery runs out or I turn my phone off?
Does the mobile app use a lot of data?
When does the mobile app track my location?
I don't get audible alerts from the mobile app, how do I turn them on?