Safepoint

Understand how alerts are raised and where they go in Safepoint

What is an alert?

Learn what a Safepoint task is, how it works, and how it keeps users safe with timed check-ins and alerts.

What is a task?

Learn how teams help you organise members, set custom safety settings, and manage escalation procedures in Safepoint.

What is a team?

Learn what a Safepoint license is, who needs one, and how it controls access to tasks and guardian features.

What is a license?

Understand the difference between company members and team members in Safepoint.

What’s the difference between company members and team members?

Learn about company and team roles in Safepoint, and what each role allows members to do

Understanding roles in Safepoint

Why can't I see any teams in the mobile app?

Do I receive warning notifications for an expiring timed task?

Why isn't the Google Play Store showing the latest version of the mobile app?

Why is my location/GPS information not working?

Help fixing notifications on the Safepoint Mobile App

Why are my app notifications not working?

Can I use Safepoint at the same time as other apps on my mobile device?

What if I force close the mobile app?

What if I have little or no signal?

What if my battery runs out or I turn my phone off?

Does the mobile app use a lot of data?

When does the mobile app track my location?

I don't get audible alerts from the mobile app, how do I turn them on?

Callum Coombes

James Rogers

Frequently Asked Questions about the Safepoint Web Portal and Mobile App

Find answers and get help from Intercom Support and Community Experts

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Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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