Safepoint uses roles to control what each person can see and do. Roles exist at two levels:
Company roles — apply to the entire organisation
Team roles — apply only within a specific team
Company Roles
Owner
Has full control over all aspects of the company account
Can manage users (including other Owners), teams, billing, and settings
Multiple Owners can exist within a company
Admin
Can manage users (except Owners)
Can configure teams, billing, and settings
Cannot transfer ownership
Billing
Can manage subscription and billing details
Cannot manage users, teams, or other administrative settings
Member
Has access to general Safepoint features (e.g. creating tasks, raising alerts)
Cannot manage users, teams, billing, or settings
Team Roles
Team Admin
Can manage team settings
Can add and remove team members
Can view tasks and alerts (license required)
Guardian
Monitors and responds to alerts for the team
Can view real-time location data and incident information
Can view and manage all team tasks (license required)
Member Only
Can create tasks and raise alerts for themselves
Can only see their own tasks
Cannot manage team settings or respond to other members’ alerts
(license required)
Quick summary
Company roles decide what someone can do across the whole organisation (users, teams, billing, settings).
Team roles decide what someone can do inside a specific team (manage settings, act as a guardian, or just participate).