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Activating your new Lone Worker Device

How to activate and set up a Lone Worker Device in the Safepoint Web Portal

Written by James Rogers

Note: Only Company Owners or Admins can activate a Lone Worker Device.

When you receive your new Lone Worker Device, you will need to activate it and set it up in the Safepoint Portal.

  1. Make sure you are logged into the Web Portal

  2. Click 'Settings' in the left hand side bar

  3. Click 'Devices'

  4. Click 'Activate Device' in the top right corner

  5. Click 'Scan QR Code' and scan the QR code on the back of the device

  6. Once scanned, click 'Next'

  7. Name the device & choose a team (required). Optionally choose a member if you want this assigned to a specific person. Click 'Next'

  8. If you have purchased the fall or tilt detection add-ons, you can enable them here.

  9. Your device is now activated. Now make sure the device is turned on and has signal to ensure it can download the updates before you start to use it.

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