Note: Only Company Owners or Admins can activate a Lone Worker Device.
When you receive your new Lone Worker Device, you'll need to activate it in the Safepoint Web Portal before it's ready for use.
Navigate to Device Activation
Log in to the Web Portal
Click Settings in the left-hand sidebar
Click Devices
Click Activate Device in the top-right corner
Scan & Identify Your Device
Click Scan QR Code and scan the QR code on the back of the device
Once scanned, the device ID will be displayed - click Next
Configure Device Details
Enter a name for the device, or leave the default value
Choose a Team (required), and optionally assign the device to a specific member - then click Next
If you have purchased the Fall Detection or Tilt Detection add-ons, you can enable them here
Geofence cannot be configured during setup — you'll do this in a later step
Click Save
Next Steps
Your device is now activated. Make sure it is switched on and has signal so it can download its initial configuration before use. This can take 5-30 minutes.
Depending on your subscription, you may want to complete the following:
Geofence (if purchased) - Configure your geofence zones for this device. Set up Geofence →
Wi-Fi (optional) - Connect the device to a Wi-Fi network for improved connectivity. Set up Wi-Fi →
